Technical Support & Water Treatment Chemical Solutions
 

Selecting the right water treatment chemical depends directly on water quality, treatment objectives, process conditions, dosage, and equipment compatibility.


Our technical support assists distributors, contractors, EPC companies, and industrial users in evaluating treatment chemicals, conducting laboratory testing, determining dosage ranges, and resolving operational challenges.


Our core portfolio covers Polyacrylamide (PAM), Polyaluminium Chloride (PAC), Polyferric Sulfate (PFS), Activated Carbon, and Scale Inhibitors, backed by compliance documentation including TDS, SDS, and COA.

 

Chemical Selection & Product Matching

Different treatment processes require distinct chemical properties. We match products to your exact water source and treatment standards:

Polyacrylamide (PAM)

Selected by ionic type (Anionic, Cationic, Nonionic, Amphoteric), molecular weight, charge density, and application method (DAF, sedimentation, centrifugation, belt press).

Polyaluminium Chloride (PAC)

Evaluated by Al2O3 content, basicity, water-insoluble matter, pH, turbidity, and organic loading.

 

Polyferric Sulfate (PFS)

Assessed for clarification, phosphorus removal, and sludge conditioning based on Fe content and basicity.

Activated Carbon

Selected via iodine number, specific surface area, particle size, and ash content for liquid-phase adsorption and odor control.

 

Water Quality Assessment & B2B Compliance
 

Precise data accelerates product formulation. We utilize metrics ranging from basic parameters (pH, Turbidity, COD, BOD, TSS) to advanced markers like heavy metals and TOC.
To streamline import and regulatory approvals, every batch includes:

TDS & Product Specification Sheet

GHS-Compliant Safety Data Sheet (SDS)

Certificate of Analysis (COA) & Independent Test Reports

Customized packaging and labeling support

 

 

Application Engineering & Sector Expertise

Chemical selection is tied directly to your physical treatment setup across major industrial sectors:
Core Processes: Coagulation, flocculation, sludge dewatering (centrifuges, belt/screw/plate presses), DAF, and sedimentation.
Target Industries: Textile, Paper, Mining, Food Processing, Chemical, Oil & Gas (Produced Water), and Municipal wastewater plants.

 

Laboratory Testing & Dosage Optimization

We support partners through structured laboratory evaluation frameworks to avoid full-scale trial-and-error costs:
7-Step Jar Test Protocol: Covers sample preparation, rapid coagulation mixing, slow flocculation, controlled settling, and supernatant turbidity evaluation.
Dosage Optimization: Identifies effective dosage ranges, balancing chemical consumption against target effluent quality under actual operating shear conditions.

 
Safety, Storage & Dosing Equipment

 

Proper handling safeguards personnel, protects chemical integrity, and ensures seamless dosing system compatibility:


EHS & Handling: Guidance on dust control for dry PAM polymers, corrosion prevention for liquid coagulants (PAC/PFS), and standard PPE requirements.


Storage Conditions: Temperature control, moisture prevention against caking, shelf-life management, and liquid frost protection.


Dosing System Compatibility: Recommendations for automatic dry-powder dissolution units (polymer make-down systems), corrosion-resistant chemical metering pumps, and proper wetted pipeline materials (PVC, PE, 316L stainless steel).

 

Application Troubleshooting Matrix
 

Common Problems

Potential Root Causes

Corrective Measures

Poor Floc Formation

Incorrect chemical type, wrong charge density, improper pH, or insufficient rapid mixing.

Re-evaluate ionic type via jar test; adjust flash-mix intensity.

Flocs Are Too Small

Insufficient polymer dosage, high shear conditions, or inadequate retention time.

Increase polymer dosage incrementally; reduce mechanical shear.

Flocs Break Easily

Chemical overdosing, excessive post-mixing shear, or incorrect molecular weight.

Lower feed rate; check pump speeds and static mixer designs.

Poor Sludge Dewatering

Inappropriate PAM grade, polymer overdosing, or equipment wear.

Conduct sludge capillary suction time test; re-match polymer grade.

High Chemical Consumption

Poor preparation (fish-eyes), inconsistent feed concentration, or raw water spikes.

Optimize polymer maturation time and make-down concentration.

 

Scale-Up & Custom Requirements

 

 

We advocate a structured implementation pathway:
Water Sample → Lab Screening → Jar Test → Dosage Optimization → Pilot Testing → Full-Scale Implementation
For qualified projects, we support OEM partnerships, custom molecular weights, and specialized packaging tailored to your plant requirements.

 

Logistics & Packaging Capabilities

 

We provide dependable supply chain execution tailored to international distributors and industrial end-users:
 

Flexible Packaging Options:

  • PAM: 25kg moisture-proof kraft/PE composite bags or fiber drums.
  • PAC / PFS: 25kg woven bags, IBC drums, or bulk tanker delivery.
  • Activated Carbon: 25kg small bags or bulk jumbo ton bags.

 

Export & Shipping Compliance: GHS-compliant container labeling, secure palletized shrink-wrapping, and full handling documentation for safe international ocean or land freight.

 

Frequently Asked Questions
 

Q: How do I choose the correct Polyacrylamide (PAM) ionic type for my wastewater?

A: PAM selection is determined by the net charge of your suspended solids or sludge. Generally, organic municipal or food-processing sludges require cationic PAM, while mineral or acidic industrial wastewaters typically require anionic PAM. We recommend submitting a sample for a jar test to confirm.

Q: Is there a fixed standard dosage for PAC or PAM across all plants?

A: No. Dosage varies heavily based on raw water turbidity, chemical concentration, organic loading, and local hydrodynamic shear conditions. Laboratory screening and pilot testing are essential to find the optimal economic dosage.

Q: What information should I provide to get an accurate product and dosage recommendation?

A: To ensure precise matching, share your wastewater source, treatment objective, current equipment type (e.g., belt press vs. centrifuge), water quality parameters (pH, COD, TSS), and any current chemical performance issues.

Q: Can you provide trial samples for laboratory evaluation?

A: Yes, we support global distributors, EPC contractors, and industrial users with sample evaluation packages accompanied by full TDS and SDS documentation.

Q: Do you support OEM branding and customized packaging?

A: Yes, custom labeling, neutral packaging, and specific molecular weight or purity adjustments are available for qualified B2B partners and long-term supply agreements.

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